General FAQ

General Info | Facilities | Reservations |

Memberships & Pricing 


 

About ENRGi and Our Facilities

 

How is ENRGi different from other gyms and fitness places?
ENRGi is more than just a swipe-your-card gym.  We focus on our members’ needs and wants, form relationships with all members, and value feedback immensely. Feedback is the key ingredient to our success.  ENRGi Instructors give multiple levels for each exercise to meet your fitness goals.  Just show up and our amazing team will wow you!  Hands down the best Group Fitness Studio in Chicago!

What if I have not worked out in a year and am not in shape?
Join us anyway! Most of our classes are designed for ALL fitness levels. We give options for beginners to advanced levels in our classes. We encourage you to come, even if you have never worked out before.  IMPORTANT: Please let your instructor or coach know when you arrive at the front desk if you have an injury or condition that needs special modifications.

Do I have to work out for a full hour?
That is completely up to you.  You can work out for 30 minutes or a full hour.  If we are not busy, you can stay as long as you’d like, though we do not recommend working out for more than 90 minutes.  Even though we have options to keep you moving all day long, we do not want you to overexert yourself.

Are all of your instructors certified in their field of expertise?
OF COURSE AND MOST DEFINITELY! ALL of our team members are certified and/or licensed as personal trainers, fitness instructors, yoga instructors and/or specialty formats.  Click HERE to read a bio about each staff member.  You can also check us out on Yelp – we have amazing reviews!


 

Facilities

Where is ENRGi located?
ENRGi is located at 215 West Ohio, Chicago, IL 60654.  We are located between Wells and Franklin Streets. Buzz ENRGi Fitness at the main entrance of the building and we’ll buzz you in.

Is there parking at ENRGi?
Monday-Friday after 5pm and Saturday during our operational hours you can park at the lot across the street at Ohio and Franklin for a flat rate of $5 CASH ONLY.  It is easiest to access this lot on the Franklin side.  When you receive your ticket, just bring it with you to the ENRGi front desk to get validated and you’ll pay only $5 upon exiting the lot. If you’re there right at 5pm, you may have to block someone in and leave your keys with the parking attendant.  After 5:30 it is easy in, easy out.  Sunday during our operational hours you can park at the lot at Erie and Wells (2 blocks north of ENRGi, next to our old building) for 2 hours for $5.  To get the discount at this lot you’ll need the discount code (email info@enrgifitness.com for the code.)  All other times there is street parking, which is free before 8am and metered after that.

How do I get to ENRGi via public transportation?
Train: Brown Line (Merchandise Mart); Walk north on Wells then make a left on Ohio.  Bus: LaSalle #156 CTA Bus (Ontario and LaSalle); Walk one block south to Ohio, turn right, walk past Wells.  We’re on the left side of the street.

Do you have showers and/or lockers?
Yes and Yes.  We have men’s and women’s showers as well as a locker room.  Please bring a lock to secure your belongings as ENRGi is not responsible for any items lost or stolen.  Your lock will be cut if you leave your belongings overnight.  Bags and personal belongings are NOT allowed downstairs or in the studios.  All bags, purses, backpacks, etc. must be stored in a locker. We have many small lockers for storage in the locker rooms, as well as new, large lockers for larger items in the common area. Water bottles and VERY SMALL personal items are allowed downstairs, including keys, wallets and phones, though we highly encourage you to just lock up everything and only bring a water bottle into the studio with you.

Do you have shower or sweat towels?
Yes! Sweat and shower sized towels are available for rent at NO CHARGE! Just leave us an ID at the front desk and you’ll get your ID back upon return of the towels. If you lose the towel, you’ll be charged a $7 replacement fee.

Do I need to bring water or can I fill up my water bottle when I arrive?
We have two water filter where you can fill up your water bottle.  If you forget to bring water, we sell bottles of water.


 

Reservations

How early do I need to arrive before a class?
Please arrive at least 5 minutes beforehand. If you are dropping in for a class for the first time, please arrive 10 minutes prior to your class.

What if I need to cancel a class last minute?
If you are unable to attend a class, you must cancel your reservation to open spaces up to others. Reservations may be canceled online by clicking “My Info” then “My Schedule” or from the ENRGi Fitness App.  

Do I need to make a reservation for class(es)?
Yes!  We have options all day long to work out, but we want to make sure we do not book our programs over capacity.  We STRONGLY encourage you to make a reservation beforehand to make sure you can Get Yo’ FIT On when you arrive.  You CAN just show up, but if we are full then you will be unable to work out.

How do I make a reservation for class(es)?
To register and reserve your space for a class, simply go to our website, www.enrgifitness.com, click Reservations, and reserve a space for the time and class or program of your choice.  At this point you will be prompted to create a username, password, and profile. Once you click “Make a Reservation,” click “Get Yo’ FIT On”.  If you are a member, you will be signed into the class.  If you do not have a membership or series, you will be prompted to make a payment.  An email confirmation and reminder will be sent to you before your scheduled reservation.  We also have an app available on both iphone and android!

How early in advance can I make a reservation for class(es)?
Reservations open at 6AM, 7 days in advance.

Can I just come workout on my own?
We do have a few “Open Gym” times, available to members only.  When other classes aren’t using the upstairs workout area, you can come in and use our treadmills, spin bikes, monkey bars and other upstairs equipment. To see when our facility is not in use, please see our schedule. There is no need to sign up for the open gym times, just come and check in with the front desk.

Why is there is no button to make a reservation for class(es)?
Most likely you are looking too far in advance.  As mentioned above, reservations open at 6AM, 7 days in advance.

Can I make a reservation for class(es) last minute?
As long as there is room, absolutely!

What do I do if I try to make a reservation and the class is listed as full?
If reservations are full, you can still reserve a space and be put on a wait list after making your reservation.   You will receive an email confirmation once a space opens.


 

Memberships

What are the different membership and pricing options?
Click HERE for everything you need to know about our membership and pricing options.

Do you have month-to-month memberships?
Yes, we understand that not everyone can commit to a full year, so we do have monthly memberships with a minimum commitment of only two months.  However, please be aware that this membership is still set up to autopay, so if you’d like to stop your membership, please notify us in writing at least 7 days before your next payment is due to provide time for processing.

I need a membership that will hold me accountable to workout. Do you have a membership for accountability?
YES!!! Our Workout Challenge is your answer! It is the most affordable membership we offer BUT you must workout 16 visits/month OR you will be charged for each “undervisit”. Therefore, this membership can be either your best friend or worst enemy.

If I am going on vacation or there is a reason I need to postpone my workout are there any options to put my membership on hold?
Yes, we understand that life happens so we offer a one-month minimum and a two-month maximum (in total) freeze to your membership when necessary for a small hold fee.  Just be sure to notify us at least 7 days in advance so we can get the freeze into effect on the correct dates.  You cannot freeze the Workout Challenge Membership.

Once I’m a member, is there a way I can bring my friends for free?
Yes! Once you’re a member, you’ll be eligible for one “newbie pass” per month! If you have a friend, family member or co-worker who has never been here before, just purchase a “newbie pass” from your online account (it will cost you $0) and then email us at info@enrgifitness.com to let us know the name of the friend who would like to use it.

Do you have a membership referral program?
Yes! Once you’re a member, you’ll get account credit for every new member you refer! Email info@enrgifitness.com for more information.