chicago | river north

auto-pay memberships

information & fine print
  • All memberships include unlimited normatec® sessions.
  • There is no minimum commitment and you can cancel anytime by emailing us 14 days before your next scheduled auto-pay.
  • No holds or suspensions.
  • Licensed Healthcare Professionals, Certified Fitness Professionals, Students, Educators, Seniors & Military receive $15 off per month our unlimited auto-pay membership with proof of identification. This discount only applies to current membership rates. Please contact us to redeem.

first time, drop-ins, and normatec® sessions

information & fine print
  • First Time pricing options include unlimited classes and normatec® sessions. New members only!
  • Class drop-ins valid for classes only and do not include normatec® sessions. 30, 45, and 60 minute classes each count as 1 drop-in.
  • NormaTec® drop-ins do not include classes.  Non-members can purchase normatec® sessions in our online store.
  • We also offer Private Group Classes, which are great for team building, social events, business outings, entertaining clients, networking, and more.  Please contact us to learn more.

cancellation policy

information & fine print
  • Early Cancel: An Early Cancel is any cancellation that occurs more than 2 hours prior to the start of your class. There is no charge for an Early Cancel.
  • Late Cancel: A Late Cancel is any cancellation that occurs less than 2 hours prior to the start of your class. If you Late Cancel, you will be charged $5. This applies to unlimited packages, unlimited memberships and workout challenge memberships. All drop-ins and drop-in memberships will lose one class per Late Cancel in lieu of being charged. Canceling can easily be done online under your account information or in our ENRGi app.  **If you are signed up for multiple classes, show up for one and cancel another, you will not be charged a Late Cancel fee as long as you notify the front desk at check-in.  
  • No Show: A No Show occurs if you do not cancel AND do not show up for your scheduled class. If you No Show, you will be charged $10. This applies to unlimited packages, unlimited memberships and workout challenge memberships. All drop-ins and drop-in memberships  will lose one class per No Show in lieu of being charged. Canceling can easily be done online under your account information or in our ENRGi app.
  • recover club:  Since our recover club is closely monitored by our front desk, we do not charge Late Cancel & No Show fees for normatec®  sessions.  If you Late Cancel or No Show more than 3 times, we will revoke your recover club access.

waitlist policy

information & fine print
  • If you are added to a waitlist, you will receive an email that you got into class IF you are opted-IN to our email system. If you are not receiving these emails, you can opt-IN under your account. Otherwise you can call or email us.
  • If you do not get into class, you will not be notified.
  • Our system will add people into class up to 2 hours before class starts, including early morning classes.
  • If 2 hours is not enough time for you, we highly recommend you log into your account and remove yourself from the waitlist to avoid late cancel or no show fees (see below).
  • Our waitlists are locked 2 hours before classes begin. If you are still on a waitlist less than 2 hours before class, there may be room for you if others late cancel. Simply give us a call at (312) 846-6989 and if there’s room, we will add you to class. Remember, once you’re added, late cancel and no show fees apply (see below).
  • If your not added to class from a waitlist but you’re flexible with your workout, just show up. Since we have 4 studios, we often have several classes to choose from. It’s likely we will have room in one of our classes, especially weekday evenings after 5:30PM and weekends.